In marketing and sales, customer data is the cornerstone of informed decision-making. This principle holds especially true for managing customer relationships on Telegram, where understanding your contacts deeply can significantly enhance engagement and business growth. However, Telegram currently lacks open access to user information and does not offer a dedicated backend for marketers to gain actionable insights from their contact base, creating a major obstacle to scaling operations effectively.

The Advantage of Telegram Contacts Analytics

By leveraging Telegram Contacts Analytics, you can overcome these limitations. When you capture leads and customer interactions through a Telegram Bot, third-party analytics solutions enable you to track, analyze, and utilize rich contact data that Telegram alone does not expose. Telegram Bots provide flexible APIs that allow access to vital customer details—such as usernames, previous aliases, chat histories, and profile pictures—except in cases where message delivery is restricted.

OnlyTG Echo: Your Gateway to Comprehensive Contacts Analytics

Building your Telegram customer service bot with OnlyTG Echo unlocks powerful contacts analytics capabilities:

• Automated conversation flows streamline customer interactions.
• Keyword-triggered replies boost operational efficiency.
• Customizable user menus personalize engagement.

More importantly, OnlyTG Echo’s backend dashboard offers full visibility into your Telegram contacts, enabling you to:

• Access detailed contact profiles including usernames, former names, chat logs, and avatars.
• Track and analyze leads generated from each marketing channel.
• Measure campaign effectiveness with precise, data-driven insights.

This centralized analytics platform empowers marketers to optimize outreach strategies, tailor product recommendations, and maximize ROI by understanding exactly how contacts engage with your bot and marketing campaigns.

Create Your Own Telegram Business Bot by OnlyTG Echo!

OnlyTG Echo, your 24/7 marketing assistant. Let it handle routine queries, protect your account, and keep customers engaged—all while you focus on growing your business. Try it now and transform how you connect on Telegram!

OnlyTG Echo bot: @echoonbot

Telegram Channel: @onlytg

Free Test Demo

Test Group:  @testforonlytgecho

Test Bot: @spideronbot

Try to message the test bot and reply yourself in the corresponding topic of test group.