With over ‌1 billion monthly active users‌ and a robust bot ecosystem, Telegram has become a strategic platform for businesses to deploy chatbots for marketing, customer support, and service delivery. Understanding how to make a bot that replies to keywords can transform your customer service and marketing efforts.

Key Features of Keyword Reply Bots

When you understand how to make a bot that replies to keywords, you unlock these capabilities:

Instant Responses: The bot automatically answers when users type specific words

Smart Navigation: Replies can include helpful links to guide users to relevant pages

24/7 Availability: Works round-the-clock without human supervision

Marketing Integration: Can promote products/services through automated messages

Implementation Benefits

Businesses that master how to make a bot that replies to keywords gain:

40-60% reduction in routine customer service queries, and reduce customer service workload.

Respond instantly to common inquiries, and improve customer satisfaction through faster responses.

How to make a bot that replies to keywords?

OnlyTG Echo provides the function to set auto-reply. Auto-replies are some preset messages which will be sent to users when the bot detects they have sent some keywords. If you don’t set any keyword, it will be sent whenever the users send something.

Step 1: Create and Bind Your Bot

Create your bot using BotFather and connect it to OnlyTG Echo (guide here)

Step 2: Activate the Auto-Reply Feature

Send the /start command to your bot. Then, click the Auto-reply button to get started with the settings.

Step 3: Set Up Auto-Reply Rules

Click the Add new Auto-reply button and give your auto-reply a name. This name is for your reference and can help you manage different auto-reply rules later.

Step 4: Add Keywords

Click the Add Keyword button. You can add multiple keywords according to the content you expect users to send. 

Step 5: Configure Autoresponders

Click the Add new message button to add autoresponders based on the keywords you set. 

When you click the Set Msg 1 button, you can choose to add text, media, buttons, or use modules. This allows you to create rich and diverse responses. Each auto-reply can include a maximum of five messages, which will all be sent at once.

Step 6: Preview and Adjust

After setting up the automatic reply, take a moment to preview the effect. This helps you make sure that the responses are triggered correctly and displayed as you intended. 

If you need to make changes, you can click the Back button to go back to step 5 and add new messages or modify existing ones.

When a user sends a message containing the keyword “Hi”. The bot, equipped with the telegram auto response bot configured with this keyword, will automatically send a pre-set reply.

1.User’s message;   2.Auto-reply

Why Choose OnlyTG Echo?‌

Free to Use‌: All features are currently available at no cost.

User-Friendly Interface‌: No technical expertise required.

Continuous Updates‌: New functionalities added regularly.

By leveraging a ‌Telegram chatbot for business use‌ like OnlyTG Echo, companies can scale operations, reduce costs, and build stronger customer relationships—all within Telegram’s thriving ecosystem.

Explore step-by-step tutorials for each feature on the OnlyTG Echo Official Website or join our Telegram channel for real-time updates.

OnlyTG Echo: https://t.me/echoonbot

OnlyTG Echo Product: https://onlytg.io/link/onlytg-echo

OnlyTG Official Website: https://onlytg.io

Telegram Channel: https://t.me/onlytg