Telegram, with over 1 billion monthly active users and a thriving bot ecosystem, has emerged as a strategic platform for businesses to deploy chatbots for marketing, customer support, and service delivery. 

Amidst this, a common challenge surfaces: when user traffic spikes or developers are offline, how can operational efficiency be enhanced while delivering a great user experience? 

The answer lies in the telegram auto response bot. 

Mastering the configuration of auto-reply functionality on Telegram ensures smooth communication even during peak times or when you’re away.

Let’s take a look at how to implement a telegram auto response bot with OnlyTG Echo, using it to create an example of a Telegram bot auto-reply message.

Step 1: Create and Bind Your Bot

Create your bot using BotFather and connect it to OnlyTG Echo (guide here)

Step 2: Activate the Auto-Reply Feature

Send the /start command to your bot. Then, click the Auto-reply button to get started with the settings.

Step 3: Set Up Auto-Reply Rules

Click the Add new Auto-reply button and give your auto-reply a name. This name is for your reference and can help you manage different auto-reply rules later.

Step 4: Add Keywords

Click the Add Keyword button. You can add multiple keywords according to the content you expect users to send. 

Step 5: Configure Autoresponders

Click the Add new message button to add autoresponders based on the keywords you set. 

When you click the Set Msg 1 button, you can choose to add text, media, buttons, or use modules. This allows you to create rich and diverse responses. Each auto-reply can include a maximum of five messages, which will all be sent at once.

Step 6: Preview and Adjust

After setting up the automatic reply, take a moment to preview the effect. This helps you make sure that the responses are triggered correctly and displayed as you intended. If you need to make changes, you can click the “Back” button to go back to step 5 and add new messages or modify existing ones.

User Example

When a user sends a message containing the keyword “Hi”. The bot, equipped with the telegram auto response bot configured with this keyword, will automatically send a pre-set reply.

By setting up automatic replies based on keywords using a telegram auto response bot, when there is a surge in users or employees are offline, the bot can step in to automatically reply. This reduces customer waiting time and provides better service, ensuring that your business stays responsive around the clock.

If OnlyTG Echo proves helpful to you, feel free to visit OnlyTG’s channel and website for more details. In addition to auto-reply messages, it offers a variety of features such as statistics tracking, welcome messages, anonymous message forwarding, and more. The team is constantly working on adding and updating new features to enhance your experience with the telegram auto response bot and other functionalities.

OnlyTG Echo: https://t.me/echoonbot

OnlyTG Echo Product: https://onlytg.io/link/onlytg-echo

OnlyTG Official Website: https://onlytg.io

Telegram Channel: https://t.me/onlytg